Your Privacy, Our Promise: A Refreshing Approach

Welcome to Essentially Naomi, where your privacy is not just a policy—it's a commitment. We're dedicated to safeguarding your information and ensuring it's used responsibly. In this privacy policy, we'll take you through the journey of how we protect your data and why it matters to us.

​

Why Your Privacy Matters: At Essentially Naomi, we respect your privacy and aim to create a safe online environment. When you use our website, we may collect certain information to ensure your experience with us is as smooth and personalized as possible. Rest assured, your data will only be used in alignment with this privacy statement.

​

Keeping You Informed: We're committed to transparency. If any changes are made to this policy, you'll be the first to know. We recommend checking this page periodically to stay informed. This policy has been in effect since 01/05/2024.

​

How We Collect Your Data: We gather your personal data through various channels:

• Completing a nutritional therapy questionnaire

• Signing a terms of engagement form

• During a nutritional therapy consultation

• Email, telephone, or postal correspondence

• Credit card and online payments

The information we collect may include your basic details, health information, contact history, and more. We use this information to provide you with direct healthcare, under the legal basis of legitimate interest. After your healthcare journey with us concludes, we retain your data as required by our professional associations, NNC and CNHC, for processing any potential complaints, under the legal basis of contract administration.

 

Information from Other Sources: To provide comprehensive healthcare, we may obtain sensitive medical information from biochemical testing companies or other healthcare providers. We'll always seek your express consent for sharing this data, as it's crucial to coordinate effective healthcare.

​

How We Use Your Data: We act as a data controller for the use of your personal data to provide direct healthcare. Additionally, we act as both controller and processor for data received from third parties, such as testing companies. We also manage data related to credit card and online payments. Your data is treated with the utmost care, following the General Data Protection Regulation (GDPR) requirements.

While we typically use your data to provide healthcare, there may be exceptional circumstances, such as public interest or legal requirements, where we might use it differently. We may also use your data for marketing purposes, like newsletters, but only with your express consent.

​

Sharing Your Information: We prioritise your confidentiality and will only share your information with third parties under specific circumstances. These may include:

• CNHC and NNC for processing your complaints

• Contractors and advisors who assist us while maintaining confidentiality

• Authorities as required by law or to prevent serious crimes

We may also share your anonymised case history for professional development, with your explicit consent.

​

Your Rights: You have the right to access, amend, delete, or obtain a copy of data identifying you, with some exceptions. You don't need to provide a reason for accessing your data, but you must make a subject access request in writing to info@essentiallynaomi.com. We'll respond within 20 working days, providing details about your personal data, sources, and purposes.

​

You can also request:

• Deletion of your information

• Correction or updating of outdated data

• Stopping data processing where legally permissible

• A copy of your personal data in a structured format

We don't engage in automated processing leading to automated decisions based on your data.

​

Data Security Measures: We treat information that identifies you with the utmost care. We keep your data secure by restricting access, encrypting sensitive information, and following security protocols. We require external data processors to adhere to legal and contractual obligations to safeguard your data.

Registered and Responsible: Essentially Naomi is registered with the Information Commissioner's Office (ICO) as a data controller. Our data processing aligns with GDPR and common law duty of confidence principles.

​

How Long We Retain Your Data: We keep all records in accordance with NNC guidance for the duration specified. This ensures that we can provide continuous healthcare and comply with our professional associations.

Website Technical Details and Cookies: We use electronic forms and secure forms on our website to protect your privacy. Like most websites, we use cookies to analyse web traffic, helping us tailor our site to your needs. You can choose to accept or decline cookies through your browser settings. By using our website, you agree to our use of cookies.

​

Links to Other Websites: Our website may contain links to other sites. Please note that we cannot control or be responsible for the privacy practices of these external websites. Always review their privacy policies for peace of mind.

Complaints: If you have any concerns about your personal data or our privacy practices, please contact us at info@essentiallynaomi.com. We're here to help. If your complaint isn't resolved to your satisfaction, you can contact the Information Commissioner's Office (ICO) for further assistance.

​

Your privacy is our priority. We're here to support your well-being, and that starts with safeguarding your data. Thank you for trusting us with your healthcare journey.

​

Explore and Embrace our Terms and Conditions

​

Who We Are: When we mention 'Essentially Naomi,' 'us,' or 'we,' we're referring to the proud owner of this website. When we say 'you,' we're talking about the user, the explorer of our digital world.

​

Your Exploration Rules: Your use of this website is guided by the following principles:

• The content within these web pages is here to inform and enlighten you. It's our way of sharing insights, but please note that it may change without prior notice. We like to keep things fresh and informative.

• Cookies play a part in enhancing your experience here. They help us understand your preferences, but don't worry; they're entirely harmless.

• While we strive for accuracy, neither we nor any third parties can guarantee the information's accuracy, timeliness, performance, completeness, or suitability for your specific needs. Sometimes, despite our best efforts, inaccuracies or errors may sneak in. In such cases, we kindly ask for your understanding, and we're not liable for any such inaccuracies or errors to the fullest extent permitted by the law.

• Anything you do on this website is entirely your choice and at your own risk. It's your responsibility to ensure that any products, services, or information you find here align with your unique requirements.

• This website is a treasure trove of material owned by us or licensed to us. This includes the dazzling design, layout, look, appearance, and graphics. Unauthorised reproduction is a no-go, except as allowed by the copyright notice, which is an integral part of these terms and conditions.

• All trademarks that aren't our property or licensed to us are duly acknowledged on this website.

• If you decide to misuse this website, please know that it may result in a claim for damages and could even be considered a criminal offence. Let's keep it friendly and respectful.

• Every now and then, you might stumble upon links to other websites here. These links are there for your convenience, providing additional information. However, they don't signify our endorsement of those website(s). We hold no responsibility for their content.

• Finally, your use of this website and any disputes that may arise from it are subject to the laws of England, Northern Ireland, Scotland, and Wales. We're all about harmonious interactions.

​

Thank you for exploring Essentially Naomi's digital domain with us. We're excited to have you here, and we hope your journey with us is both enriching and inspiring.

​